Shipping

Every order will be handled the same day if they are made before 18:00 (CEST). Delivery usually takes between 1-4 days and you will receive tracking information on email and SMS. Our shipping carrier is national postal service in Scandinavia PostNord. They have an agreement with all national carriers in Europe.

Shipping is €3,99.

Every order will be send from our warehouse (Gejlhavegaard 3, 6000 Kolding, Denmark)

Prices and Payment

All product at AirTub prices include VAT. You can see your shopping basket to view the total price of your items, including all fees, VAT and freight charges. The terms of payment are indicated in the shopping basket based on your chosen method of payment. Freight terms are specified in your shopping basket according to your chosen method of delivery.

Payment

We accept the following payment:

• Visa
• Matercard
• JCB
• Maestro
• Paypal
• Paylater
• Viabill (only Denmark)
• MobilePay (only Denmark)
• Swish (only Sweden)

Return rights

You have a 14-day period in which to return your purchase. When notifying us of a return, you must clearly indicate that you wish to return your purchase. Your 14-day return period begins from the day you receive your order or a significant part thereof. If you have ordered a custom-made product or a product that has been specially adapted, your 14-day return period begins from the day we first provide you with information. 

We refund to same credit Card used for purchase

You Loose the right to return your order if the product’s seal has been broken.

When Returning a Product

 The product must be in the same condition as it was when you received it. You may not use the product, although, naturally, you may carefully inspect it. Should the product be damaged or lost as a result of negligence on your part, you forfeit your right of return.

Return Address

AIRTUB
Gejlhavegaard 3
6000 Kolding
Denmark
Att. return

Remember to attach copy of your invoice and information about returned products.

Privacy Policy

AirTub operations according to the Danish Personal Data Act (Person Dataloven.). When you register and place an order with us, you consent to AirTub storing and using your personal information in accordance with the above Act as part of our business activities in order to fulfil our agreement with you. According to the Personal Data Act, you have the right to receive a copy of the information we have registered about you. If this information has errors, is incomplete or is irrelevant, you have the right to request that it be either corrected or deleted. In such cases, please contact us by e-mail.

Deliveries

Delivery times are stated in your shopping basket under each freight alternative. Should a different delivery time apply for a product, this will be stated alongside the relevant product. 

Returns

Goods are to be returned at your own cost unless they are defective or have been delivered in error. Returns are to be sent either as letters or packages. When exchanging products, Airtub will pay the new freight charge for shipping the goods from us to you. When returning a purchase pls. attach a copy of your invoice. 

Refunds: If you return a purchase, AirTub will reimburse you for the cost of the goods as soon as possible, though no later than 3 days from the date on which we receive the goods. 

Other Information about Exchanges, Returns and Refunds
You always have 14 calendar days from the date you receive the goods to exchange them for another or return the purchase. You must do so within 14 days from the date on which you receive the goods. The seals on the products must be completely unbroken and the products unused. You must notify us within 14 days from the date of your order if your package has not arrived. You have the right to open the postal package to check that you have received the correct goods. The packages containing the goods are transparent, allowing you to see if you have received the right product without having to break any seals. Should you return a product that is either open and/or used, then the product will be sent back to you. 

In the case of disputes, our policy is to follow the legislation in the consumers country. 

Force Majeure

AirTub is not liable for delays caused by circumstances that are beyond what it can reasonably be expected to control.

https://webgate.ec.europa.eu/